Centralized Help Desk To Help Your Business Grow.​

The easiest way to keep your IT running and your business growing.

Think of us as your “Friendly” IT Department or IT Department Enhancer.  We’re the people that love technology but also understand it has to ‘marry’ accurately with the people using it.  Our approach is 100% client first with technology to fit.  While our operations follow the strict ITIL and best practice rules, we also remain flexible to our Clients needs.  

Do you need someone to just offload your helpdesk? Call DataNet. Want an MSP to manage your workstations, applications and compliance? Call DataNet. Need someone else to worry about procuring computers and devices and getting them setup “Your Way”? Call DataNet. Have a lot of questions about Cybersecurity and where you have risks? Call DataNet. 

In today’s rapidly changing business and technology world, you need a partner willing to ‘fill in’ where it makes the most sense for you. Our mission: “Make the technology distractions go away!”

Our approach is 100% client first with technology to fit. While we work hard behind the scenes to follow the strict ITIL and best practice rules, we also remain flexible to our Clients needs. Each Client SLA, service selection and engagement model is tailored to HOW the Client wants to conduct their business. We’re an extension of your company, as if we were working in the next room on the same floor. To be effective, we have to understand our Clients better and listen carefully. 

We’re 2 parts Partner, 1 Part Consultant and finally 1 Part Mad Scientist.

Service Desk

Centralized service desk offloads your tier 1 ticketing and resolutions.  We follow ITIL best practices following SLAs to free you up for other business projects.

  • Tier 1 w SLAs
  • RMM (Remote Monitor & Mgmt)
  • Device compliance (patching, software deployments)
  • Software & Peripheral support
  • Hardware procurement, install and onboarding


We help you identify your needs and then find the best VoIP, UCaaS, Collaboration and/or Call Center provider(s).  Our implementation teams handle getting both your network and your employees onboard and efficient.

  • Hosted VoIP
  • File/document collaboration
  • Video/audio conferencing
  • Messaging/Chat/Presence
  • Mobile apps
  • Call Center functions
  • Internet options (fiber, cable, hybrid)
  • UCaaS to software integrations


DataNet provides private, secure cloud for our clients.  If public cloud, IaaS or other hybrid is a better fit, we can help you design, build and migrate to your new services.  We also provide full-feature cloud backups and continuity services.

  • Private Cloud (servers, applications, etc.)
  • Computer/Server backup solutions
  • Public cloud design and implementations
  • IaaS design and onboarding
  • Cloud Azure AD and Domain Controllers
  • O365 Licensing and support



In today’s world, keeping your information safe is a priority.  Whether you need verification on your security posture or just want someone that knows what they’re doing to take it over, DataNet has you covered.  From desktop AV to more advanced detection and response services, cybersecurity isn’t a one-size fits all program.  We tailor a security program just for you.

  • AV (Antivirus) compliance
  • IPS/IDS plus remediation
  • FW (appliance/virtual) policy management.
  • Data/information compliance

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Most frequent questions and answers

Also known as outsourced IT, an MSP is a third party company takes responsibility for your hardware, software and networks. An MSP is 100% responsible for the safety, security, and reliability of your IT infrastructure and work on a monthly fixed-fee basis. This creates a more proactive approach to potential problems. Using an MSP creates a fixed budget approach with no surprises. The assumed responsibility creates a shared risk, creating a true partnership.

Companies that cannot justify the cost of a full IT staff but still require someone to take care of the IT part of their business. As a company, you realize that having IT at hand is required part of your business

  • You want an IT firm that thinks like a business owner before thinking like IT technicians.
  • You understand that the hourly cost of downtime is so much more than a technician’s hourly rate.
  • You’re tired of dealing with depreciating assets
  • You’re not even sure how to hire competent IT staff
  • You’re a business with at least 10 or more desktops and 1 or more servers

Most issues can be handled remotely with our remote access software, but if need be, we can quickly dispatch a tech to your office.

We have experts in all fields that can provide solutions you may not even be aware of that could increase reliability and reduce overall costs. Are all of your systems fully patched? Do you have proper security in place as well as reliable backups? We can ensure that all systems are secure and up to date. We can reduce the amount of CAPEX that is required to keep your company up to date Our proactive approach will ensure that everything continues to work as expected.

This may actually cost you more in the long run because a “pay as you need” model rewards a company when they do break-fix instead of becoming an actual partner who really cares about your business. A partnership rewards both the MSP and the client due to the fact that it’s in our best interest to keep things running smoothly

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